The Kenya Institute of Management (KIM) is a premier institution focused on advancing management excellence and leadership development throughout Kenya. If you’re seeking information, considering their programs, or needing assistance as a current student or member, knowing the right Kenya Institute of Management contacts is essential. This blog post serves as your comprehensive guide to finding the right channels for connecting with KIM.

Main Kenya Institute of Management Contacts

Let’s start with the central KIM contact points:

  • Head Office (Nairobi):
    • Address: Luther Plaza, Nyerere Road/Uhuru Highway Junction, Nairobi
    • Phone: +254 712 200002 / +254 20 2445600/2445555
    • Email:
  • Website:
    • The KIM website offers a dedicated “Contacts” page with detailed information.

KIM Branches Across Kenya

KIM has a strong presence across Kenya with branches in various locations. Here’s how to find the contacts for specific branches:

  • KIM Website: Visit the “Contacts” page on the KIM website ( You’ll find a list of branches with their corresponding addresses, phone numbers, and often email addresses.
  • Branch Locations: KIM branches are typically located in major cities and towns including:
    • Nairobi
    • Mombasa
    • Kisumu
    • Nakuru
    • Eldoret
    • Nyeri
    • Embu
    • And many more!

Specific KIM Departments and Contacts

Depending on your specific inquiry, you might need to contact relevant departments within KIM. Here are some common ones:

  • Admissions and Registration: For questions about courses, application processes, entry requirements, and enrollment.
  • Examinations: For inquiries related to exam schedules, registration, results, and certifications.
  • Membership: For information on becoming a KIM member, membership benefits, and renewals.
  • Finance: For matters concerning course fees, payment plans, and financial queries.
  • Customer Support: For general assistance, feedback, or to be directed to the right department.

How to Find the Right Kenya Institute of Management Contacts

  1. Start with the KIM Website: The KIM website is usually the best place to begin your search for contact information.
  2. Consider Your Needs: Determine whether your query is general, relates to a specific branch, or requires a specialized department.
  3. Use Multiple Channels: If you don’t get a response through one method, try a different channel (phone, email, or even visiting a branch in person).

Tips for Effective Communication with KIM

  • Be Clear and Concise: State your purpose or query clearly.
  • Provide Relevant Information: Include your name, membership number (if applicable), and course details if relevant to your inquiry.
  • Professionalism: Maintain a professional tone in your communications.

The Kenya Institute of Management is committed to providing accessible support and guidance to its students, members, and the public. By using the resources and contact channels outlined in this guide, you can easily connect with KIM and address your questions or concerns effectively.

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